One of the complications of WebTV is the inability to send or receive notices. As a result, most of the message you receive from NickServ/ChanServ, and from bots, are invisible to you. Some networks have added a WebTV service, which can relay messages back and forth between user and ChanServ, while others have dedicated entire servers for WebTV use.
Until recently, however, there has been no way to receive notices from bots. This document details how to set up your bot to work with WebTV. Let's assume you have the bot Aries in your channel, and Aries isn't responding to any of the commands you issue.
Example: /msg Aries ident hereiam
Example: /msg Aries login hereiam
Aries set output msg
If all went according to plan, the bot will send you a private message saying "Output option set to msg". If it did, mission accomplished! Your bot will send you messages in a query window from now on. If not, you will need to ask in #BotHouse for help.